Privacy Policy
Your privacy matters to us. Here's how SmartFlashConnectFlow protects and manages your personal information with complete transparency.
Last Updated: January 15, 2025
This privacy policy is effective as of the date above and governs your use of smartflashconnectflow.com
This privacy policy is effective as of the date above and governs your use of smartflashconnectflow.com
Information We Collect
When you interact with our intraday trading
education platform, we collect several types of
information to provide you with personalized
learning experiences and maintain our service
quality.
Personal identification information including
your name, email address, and phone number when
you register for our programs
Technical data such as your IP address, browser
type, device information, and website navigation
patterns
Educational progress data including course
completion rates, quiz results, and learning
preferences
Communication records from emails, support
tickets, and feedback forms you submit to us
Financial information for payment processing,
though we don't store complete credit card
details on our servers
How We Use Your Information
Your data serves specific purposes that directly
benefit your learning experience and help us
maintain a high-quality educational platform. We
believe in using information responsibly and only
for legitimate business purposes.
We use your personal information to customize your
learning dashboard, send you relevant course
updates, process your enrollment in our programs,
and provide technical support when needed. Your
progress data helps us understand which teaching
methods work best and allows us to improve our
curriculum accordingly.
For marketing communications, we only contact users
who have explicitly opted in to receive promotional
emails about new courses or trading education
resources. You can unsubscribe from these
communications at any time through the links
provided in every email.
Data Sharing and Third Parties
SmartFlashConnectFlow operates with a principle of
minimal data sharing. We don't sell your personal
information to marketing companies or data brokers,
and we're selective about the third-party services
we work with.
We do share limited information with essential
service providers: payment processors handle
transaction data securely, email service providers
manage our educational newsletters, and analytics
tools help us understand website performance. All
these partners are contractually bound to protect
your information and can only use it for the
specific services they provide to us.
Important: We may disclose your
information if required by Thai law enforcement or
regulatory authorities, or to protect the safety
and rights of our users and platform.
Your Privacy Rights in Thailand
Under Thailand's Personal Data Protection Act
(PDPA), you have specific rights regarding your
personal data. We're committed to honoring these
rights and making the process straightforward for
you.
Access Your Data
Request a copy of all personal information we
hold about you, including your learning history
and account details.
Correct Information
Update or correct any inaccurate personal
information in your account at any time through
your user dashboard.
Delete Your Account
Request complete deletion of your account and
associated data, subject to legal retention
requirements.
Data Portability
Receive your data in a structured,
machine-readable format to transfer to another
service provider.
Data Security Measures
Protecting your information isn't just a legal
requirement for us—it's fundamental to maintaining
trust in our educational platform. We implement
multiple layers of security to safeguard your data
from unauthorized access, alteration, or
disclosure.
Our technical security measures include SSL
encryption for all data transmission, secure server
hosting with regular security updates, encrypted
database storage, and multi-factor authentication
for administrative access. We also conduct regular
security audits and maintain detailed access logs
to monitor for any suspicious activity.
Beyond technical measures, we train our staff on
data protection best practices and limit access to
personal information on a need-to-know basis. Only
authorized team members who require access for
legitimate business purposes can view your data.
Data Retention and Deletion
We keep your personal information only as long as
necessary to fulfill the purposes outlined in this
policy or as required by Thai law. Different types
of data have different retention periods based on
their purpose and legal requirements.
Account information and learning progress:
Retained while your account is active plus 3
years after account closure
Payment records: Kept for 7 years as required by
Thai accounting and tax regulations
Marketing communications data: Deleted within 30
days of unsubscribing from all lists
Technical logs and analytics: Automatically
deleted after 2 years unless needed for security
purposes
Support communications: Retained for 2 years to
maintain service quality and resolve recurring
issues
International Data Transfers
While SmartFlashConnectFlow primarily operates
within Thailand, some of our essential service
providers are located in other countries. This
means your data may be processed or stored outside
of Thailand, but always with appropriate safeguards
in place.
When we transfer data internationally, we ensure
the receiving country has adequate data protection
laws or we implement additional contractual
protections. Our cloud hosting provider maintains
servers in data centers that comply with
international security standards, and all data
transfers use encrypted connections.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies
to enhance your browsing experience and provide
personalized content. These small files help us
remember your preferences, analyze website
performance, and improve our educational platform.
Essential cookies are necessary for basic website
functionality, such as maintaining your login
session and remembering your course progress.
Analytics cookies help us understand how users
navigate our site so we can make improvements. You
can control cookie preferences through your browser
settings, though disabling essential cookies may
affect your ability to use certain features.
Changes to This Policy
We review and update this privacy policy regularly
to reflect changes in our practices, technology,
and legal requirements. When we make significant
changes, we'll notify active users via email and
post a notice on our website at least 30 days
before the changes take effect.
Minor updates, such as clarifying existing
practices or correcting typographical errors, may
be made without advance notice. We encourage you to
review this policy periodically to stay informed
about how we protect your information.
Questions About Your Privacy?
Contact our Data Protection Officer for any
privacy-related inquiries:
Email: info@smartflashconnectflow.com
Phone: +6623880136
Address: Nong Khon Kwang, เมือง Udon Thani 41000, Thailand
We respond to privacy requests within 30 days as required by Thai data protection law.
Email: info@smartflashconnectflow.com
Phone: +6623880136
Address: Nong Khon Kwang, เมือง Udon Thani 41000, Thailand
We respond to privacy requests within 30 days as required by Thai data protection law.